Delivery and Shipping

Normal Delivery times

We will normally send your order from 27 Cross St, Auckland Central. Some online products are not stocked in NZ, and these products will be sent directly from our factory in China.

Transit times are below.  These are estimates only and can be affected by weather, holidays or factors outside of our control.

• North Island (2-3 working days)
• North Island Rural and islands (3-5 working days)
• South Island (2-3 working day)
• South Island Rural and islands (3-5 working days)
• Items sent directly from factory (15-20 working days).

If your order is urgent, please contact us on 021 0276 1818.

Indicative Shipping Costs While Browsing

To help you determine the estimated product cost (including shipping) for a given product, we provide indicative shipping prices based on the entered qty and postcode. 

The actual shipping price based on all products in the total order will be calculated at checkout based on your location and post code.

Shipping Rates Guidelines For Delivery

Standard/Less than 3kg Items:  $10

Items over 3kg:  $20

Items over 10kg: $40

Shipping Rates Guidelines For Outer Island Delivery

• Waiheke Island will incur an additional charge of $22.50
• Please contact us to discuss delivery to Outer Island locations such as Great Barrier, Stewart Island and Chatham Islands.

Special location delivery charges

We deliver to most locations in New Zealand. Our couriers and freight forwarders charge an additional fee to deliver to the following locations and we have to pass on that fee.

• Waiheke Island
• Chatham Islands
• Stewart Island
• Great Barrier Island

Once you order, we will contact you to confirm the exact shipping charge for these locations.

International Delivery and Postal Boxes

Sorry, we only deliver to New Zealand and cannot deliver to PO Boxes.  Although we are happy to send your order to your freight forwarder or shipping agent within New Zealand.